Testimonials
We love building beautiful pools for our clients. But when we receive these gracious testimonials it is truly heartwarming and makes us very grateful to be in this industry.
John & Terri J
“Thank you so much for sharing that our pool has won a 2023 World’s Greatest Pools Award. This is spectacular, Joey did an amazing job designing our pool. We are very excited for him. Paragon Pools is the best! Your entire team is pretty amazing, and it is a joy to work with you. Thank You”
Aaron B
“Paragon Pools and Joe did an excellent job. The subs that they use are the best. This is the 6thpool I’ve ever had built. The subs did an unbelievable job putting this together. They were here, they measured, they checked, they rechecked, they leveled, and they rechecked. I couldn’t ask for a better job. I am just so thrilled with this and the way it came out is the best pool I’ve ever had. Thank You”
Andrew and Dot Stanton
“With Paragon pools, We built a significant pool, spa, landscape, and kitchen. It included water and fire features. Paragon was excellent to work with. We were not easy to work for as we had big dreams and thru the process made several changes to our build. Joe and his son could not have been easier to work with. What we are most impressed with...4 years later ...they are as much our partner today, as the day we started to work with them on estimates. This sets them apart from many other teams. Many builders leave you a year after installation, with any pool there is ongoing learning and support to maintain the pool. Several times a year we depend on Joe for advise and he is always there like an extended member of our family. I consider Joe and his son experienced masters at what they do...true masters and partners are in demand and hard to find. Paragon is a company worth waiting for. We would absolutely use Paragon again, should we downsize to a smaller property.”
Chakelson Family
“We hired Joe to design and build our dream backyard, pool, spa and entire back yard. We visited Joe's offices about 8 times to revise our design using the latest virtual software that let us move lines and objects and see the results immediately. After a very detailed design process, we engages Paragon to build the pool. The result is spectacular (see photos). Throughout the process, Craig the construction manager stayed in constant contact with us with updates and excellent communication. Since we are pretty particular, we asked them to redo the finish on one section of the spa which was done meticulously and with grace. I would have no hesitation in recommending Joe and the Paragon team - exceptional work and service.”
Chris H.
“Thank you, Craig, Trish, Joey and Joe for a terrific customer experience and finished product. My neighbors who have asked us about the progress of the pool, have had to listen to me express how happy I was with the level of information, correspondence, project management and quality we received. There is only one thing you guys forgot . . . to leave me a few business cards to hand out. All the Best.”
Craig and Lori N.
“We wanted to send you a picture of the finished product. Our backyard project was officially completed December 2019. We have been reaping the benefits of our decision to have a pool built since the first day we were officially able to swim in it! We and our family have been making great memories and are very happy with the decision to have Paragon Pools build it and want to wish you and yours a very Happy New Year. May the next year be your best yet personally and with your business.”
Tom and Cathy
“Joe, Joey and Trish, Some companies say “we will be there for you” and sometimes they are not. You are different! Once we realized what had been happening over the last 4-years* (*product failure) we were anxious and didn’t know what was going to happen. You called us before we called you. You gave us a plan and it happened quickly. Thank you for being there for us! With Regards.”
The Fain Family
“To the Team at Paragon Pools ~ Words cannot adequately express how grateful we are that your team built our pool. It turned out even better than we imagined. You listened to our wants and needs and saw our vision. Thank you for being so wonderful to work with during these trying times. Your Professionalism was absolutely stellar and appreciated. We cannot wait to enjoy everything this summer! Thank you for making our dream a reality! This is long overdue. We love, love, love our pool that you built for us, it is so beautiful! OMG, I can’t even tell you how much we love it. I think this is the most beautiful pool you guys have ever built- Obviously, I’m a little biased. I would like you to come by and thank you guys in person for the amazing job you did. With Our Sincerest Thanks.”
The Fain Family Children- hand-written notes and drawings
“Thank you Paragon Pool!!” “Thank you Paragon Pools” “Thank You For Build a Pool”
Susan Anzalone
“This is long overdue. We love, love, love our pool that you built for us, it is so beautiful! OMG, I can’t even tell you how much we love it. I think this is the most beautiful pool you guys have ever built- Obviously, I’m a little biased. I would like you to come by and thank you guys in person for the amazing job you did.”
Sig K Ortloff, General Manager WESTIN Hotels & Resorts, Las Vegas, NV
“Dear Joe, It is with great pleasure to let you know how pleased we were with your services and your complete understanding of our urgent pool suction avoidance entrapment certification. Your level of professional expertise as well as your economic responsibility assisted us in being able to make quick and corrective decisions. I’m happy to inform you that Starwood Hotels and Resorts accepted your certification for the ANSI/APSP-7 2007 Virginia Graeme Baker Act, and we surpassed our quality assurance audit’s welfare and security section. We look forward to further expand our business relationship with you and be assured that we will recommend your company to all our friends in the hospitality industry. Best Regards.”
Harmony and Austin Abercrombie
“We are so glad we chose Paragon Pools. From the very beginning they did an amazing job. We met with Joe Sr. first told him what we were thinking and then when we met with he and Joey to go over the design we were so excited to see that they had everything we wanted. After talking with us about the stone we liked Joey was able to immediately make some suggestions that perfectly incorporated what we wanted. The whole process was smooth and fun. We were always well informed. The customer service has been the best service we have ever received from any contractor EVER! They patiently answered all our questions and concerns, and we had a lot!! This was our first experience with building a pool and it could not have gone better. Thank you again Joe Sr. and Joey for being so professional, courteous, being such skilled designers and so knowledgeable, and for making building a pool such a great experience for us.”
Matt and Carol
“Joe, Thanks to you, Trish, Craig, Mike and the rest of the Paragon Team for fulfilling our dreams and building an awesome outdoor escape for Carol & me. I’m going to try to get out to Vegas a lot more so I can enjoy it! Thanks for your intervention with the subs and solving the issues as they arose. Best wishes to all during the Holidays!”
Will Bakerr
“These are really great people to deal with, no haggling price and beautiful work. It was nice to see such workmanship and courteous service in this day and time. Job was done on time and no additions to price. Thanks Joe for holding up your word.”
The Bean Family
“Our pool came out absolutely perfect. Joe did a fantastic job creating a perfect pool for what we wanted. It is deeper than most pools, we actually swim in it, but has a fantastic wet deck and a bench area for lounging and entertaining. We have hosted numerous parties already in the first year and receive so many compliments on the design. Trish did a great job keeping us informed on the process and when there would be delays, because it is construction, stuff happens, like weather. They were flexible when we made a change at the last minute. Joe also helped us prioritize what was important when determining which features to add and delete to help manage the cost.”
Burke Family
“Our pool is awesome! From the initial design to the completed project, Paragon Pools proved to be the best choice in pool companies. Each step of the process was done with integrity, professionalism, and amazing artistry. Our pool was finished "on time and on budget"! We could not be happier with our Paragon experience!”
Diana DellaIocona
“This was not my first time having a pool built so I had a definite vision of what I wanted Both Joe and his son Joe Jr met with me and listened to what I dreamed it would look like And they nailed it . I couldn't be any happier .It was a pleasure working with Paragon Pools As far as I am concerned they are the best in the business!”
Tom Raimo
“Been meaning to drop you a note since you sent the book to us; got a compliment on our pool and backyard this weekend that reminded me to write it. We love our pool and use it almost every day; sorry the season is coming to an end. Jean and I really enjoyed the book you sent. We have shown it to friends that looked at it and agreed with us, you guys do some great work. If you ever need a reference just let me know. PS . Belated shout out to Craig. Knowledgeable, personable and honest. He is a great asset to your team. Thanks Again.”
Chuck and Dino
“When we purchased our home the lady we purchased it from did not use her pool. With the amount of boulders and trees surrounding the pool it resembled more of a swamp then a pool. We looked at just about every pool builder in the Las Vegas area before deciding on Paragon pools. Joe Vassallo and his staff put together a set of plans that gave our pool a contemporary feel without having to tear it out completely. They added a raised deck to the spa area and installed two 30" sheer descents along with two copper fire pots to give it a Zen like feel. They replaced all the water line tile with glass tiles as well as updating all of our pool equipment to work off a single handheld controller. They also replaced all our decking with new stamped concrete and the result is a pool that we are proud of and the envy of all out friends. Joe also works with Mac landscaping who did a beautiful job finishing off the pools landscaping. My thanks to Joe and his team as well as Mike at Mac landscaping.”
Philip Moreau, Property Owner, Wine Ridge RV Resort & Cottages, Pahrump NV
“Hey Joe, You build one hell of a pool. Really nice work. Great job, all in all”
Erin Ford
“I had Paragon install my pool when I built my new house, this past April. This is my first pool, and I love it. Being my first pool, I've had many questions. The President of the company has called me several times and even on a Sunday to walk me through some things. They go above and beyond, and I highly recommend them.”
Tanni Luke, Interior Designer
“As a renowned Interior Designer, I rely on expert contractors to collaborate on my projects. Professionals who complete projects in a timely manner and within budget. Paragon Pools has been my choice for pool construction since 2007.”
Andy and Laura Gabel
“We had a new pool and spa installed in our house this summer. Joe and Joey were very helpful throughout the entire process, and the pool looks great! Any issues were handled professionally and promptly, and we are very much looking forward to enjoying our new pool.”
Mark Haymore
“Paragon put in our pool four years ago. I didn't know much about pools then but have had occasions since that time to be around friends and family's pools. In all cases, ours has superior equipment and better workmanship. I grew up around contractors and can tell you that based on my experience. Paragon is a quality company who takes pride in their work and treats you right. Thank you so much for a great pool.”
Walter Blackwell, Renovation Client
“We have built many pools in the past. This time it was a remodel and it was a pleasure. Joe was honest and did exactly what he said he would do when he said he would do it. The result was beautiful. We could not be more pleased.”
Hovde Family
“My wife and I recently relocated to Las Vegas. We visited several pool companies for bids and found that pool companies are not created equally in this city. Paragon Pools was the best experience from start to finish that we have ever had in any city period. Joe Sr. & Joe Jr. understand what you want the first time. New pool construction is nothing new to us, and can be very stressful. Joe Sr. and Joe Jr. took all the stress out of the process by having a on time professional crew, a real 1,2,3 process from start to finish. Our new pool is absolutely perfect. Thanks Paragon Pools!”
Brent & Denise Hermansen, Renovation Client
“I can't believe it's taking me this long to write a testimonial. I guess we've been too busy enjoying the wonderful pool renovation, backyard landscaping, and outdoor kitchen designed and installed by Joe and his team. Our tired 1990's aqua/pink tiled pool and un-cool deck needed a lot of work. Joe hit it out of the park with a perfect zen-like spa design and luxury finish. Joe Vassallo says what he means and does what he says. High quality work team and excellent follow-up. We are very happy with our entirely new backyard.”
J Barry
“Hi Joey and Joe! Got a very nice surprise in the mail and wanted to say thank you! I remember looking at your book in the office and being very impressed so we're thrilled to have a copy! We have absolutely loved the pool! It was hard waiting until it warmed up but the spa got us through the winter in style! It's used on an almost daily basis and has been a huge hit every time the kids visit---and they have been visiting often. :) It has been very easy to take care of and really does just about clean itself, though I've been very good about my weekly cleanings and daily touch ups thanks to these lovely Las Vegas winds!”
Jim and Gail Mlachnik, Happy Renovation Client
“My pool was built in 1994 and needed to be re-plastered. Once I met with Joe Vassallo and discussed my options I decided to add a wet deck and an additional bench. The existing tile was replaced with glass tile and the pool was plastered with a quartz material. It really came out beautiful. Joe and his team are true professionals and a pleasure to work with. We couldn't be happier. Thanks so much to Joe and his team.”
Martina B.
“Everything was finished today, and I wanted to let you know how pleased I am with the results. All of your guys were very professional, courteous, and left their respective jobs neat and clean. I will definitely recommend you to my friends and neighbors. Nice Job!
Mickey S, General Contractor in Southern Nevada
“I have worked with Paragon Pools on numerous pools both residential and commercial. They have demonstrated the ability to take on any project small or large and deliver a quality product on time.”
The McColeman Family, First-time Pool Owners
“We had bought a new home and wanted a pool added. We were moving to Vegas from out of state and knew nothing about pools. We got a couple bids and sales pitches and were not happy. We got a strong recommendation to try Paragon Pools, from our Realtor. Pulte homes used to use them as their pool builders of choice. Are we glad we listened. From Trish in the office to Joe Jr., we were treated like VIP's. We worked together on a custom design, we were shown options not sold, and we got first class service, along with quality work-all while we were still out of state. Joe Jr. even brought his own hose from his house and stopped by morning and night to water down the cement . That kind of service is rare these days and we appreciated every bit of it. Thank you Paragon-you rate A+.”
Kyle and Heather Mirich
“It Our first Summer in our new Paragon pool. The whole family is loving it! It's beautiful! Paragon was professional and timely throughout the whole process. Thank you Vassallo's.”
Nancy and Edward Pendleton
“When Ed and I decided to build a pool for our new home in Las Vegas, Joe from Paragon pools was the only contractor who contacted us from 3 that I found. Joe also was proactive about setting up an appointment and following through. Ed and I went to meet with them and was totally amazed at the design Joey came up with for our small back yard. It was exactly what we wanted. They started as promised and finished when promised. We love our backyard with our beautiful pool and spa. All our neighbors want to come over and visit!! If you need a pool, call Paragon Pools!!”
Donna Sawyer
“After a month long search for a company to build us a pool and spa for our new home, Paragon Pools "hit it out of the park". Their original design more than met our needs, the time frame for the construction was followed to within days of the quoted completion date and the most important part, their team of contractors were friendly and did everything they could to not interrupt our day to day activities while they worked. The only way Paragon Pools could have made us happier is to have built us two pools. Thank you Paragon Pools.”
The Ward Family
“Our pool is under construction and we are so excited about the project and how well it is progressing. We hung a sign on our window "In Joe We Trust" referring to Paragon Pools owner Joe Vassallo!”
G. Yanga, New Pool Client
“Thank you for getting our pool built before the 4th of July weekend (2014). My family really appreciates it.”
Walter B. , Satisfied Customer